Your Trek Page Hero Title
Frequently Asked Questions
Find answers to the most common questions about our products and services.
We offer a 30-day return policy for all unused items in original packaging. Returns are processed within 5-7 business days after we receive your item.
Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days. Free shipping is available on orders over $50.
Yes, we provide 24/7 customer support via email, live chat, and phone. Our support team typically responds within 2 hours during business hours.
Absolutely! Once your order ships, you’ll receive a tracking number via email. You can also check your order status in your account dashboard.